Introduction
Welcome to AgenC, an AI-powered marketing platform designed to help brands create personalised content. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Data Collection
Types of Data Collected
- Personal Information: Names, email addresses, contact details.
- Usage Data: IP addresses, browser types, and activity logs.
- API Data: Access tokens, user profile information, permissions, and any content obtained via third-party APIs for content personalization.
- Log Data: Detailed interaction logs, including timestamps, error reports, and service performance data.
How Data is Collected
- User input forms.
- Cookies and similar tracking technologies.
- API integrations with third-party platforms.
Use of Data
We automatically collect Usage Data through services such as Google Analytics or similar tools. This data includes user engagement with features, clickstream data, the frequency of feature usage, and interaction times. The data we collect is used for the following purposes:
- To generate personalised content for users and brands.
- To improve user experience on our platform.
- To track performance and analyse how users engage with our content.
- For compliance with legal obligations and to protect our rights.
Data Sharing
We may share user data with the following third parties:
- Vendors and Service Providers: To manage hosting, secure data storage, and analytics. We ensure that these third parties have agreements in place to maintain the confidentiality of your data.
- Marketing Partners: If required, anonymized data may be shared with partners for analytics or marketing purposes, but this data will not identify individual users.
- Law Enforcement: In compliance with legal obligations, we may disclose personal information if required by law, such as in response to court orders or subpoenas.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy. After that, data will be securely deleted or anonymized.
User Rights and Choices
You have the following rights regarding your data:
- Right to Access: You may request access to the personal information we have about you.
- Right to Correction: You may request the correction of inaccurate data.
- Right to Deletion: You have the right to request that we delete your personal data, subject to applicable laws.
- Right to Object: You may object to the processing of your data under certain circumstances, such as direct marketing.
- Right to Withdraw Consent: You can withdraw your consent for data processing at any time by contacting us.
- Right to Data Portability: You can request that your personal data be provided in a structured, machine-readable format for transmission to another service.
Data Security
We implement industry-standard security measures to protect your data. Specific security measures include:
- Access Control: We restrict access to your personal data to authorized personnel only, and access is protected with multi-factor authentication.
- Monitoring: Our systems are regularly monitored for security breaches, and we employ automated intrusion detection systems.
Third-Party Links and Integrations
AgenC integrates with third-party platforms through APIs. Please refer to their respective privacy policies for more information. AgenC is not responsible for the data practices of these third-party platforms.
Legal Basis for Processing
We process your data based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for specific purposes.
- Legitimate Interest: The processing is necessary for our legitimate interests, such as enhancing the platform or preventing fraud.
- Contractual Necessity: The processing is necessary to fulfil our contractual obligations to you.
- Legal Obligation: The processing is necessary to comply with legal obligations.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and track usage patterns. You can manage your cookie preferences through your browser settings.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Users will be notified of significant changes through email and our platform.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at support@your-agenc.ai.